Play Area Rules & Policies
Please scan the QR code to sign the waiver ahead of time and save time at the entrance.
Admission waiver covers play area use only and does not apply to Party Room or Private Events unless separately signed.
A signed waiver is required before entering the play area. All guests must remove their shoes before entering the play area.
- Shoes are not permitted inside the play areas at any time.
- All adults must wear socks while inside the facility.
- For safety reasons, OceanLoop non-slip grip socks are required for children to enter the play area.
- Adults are recommended to wear grip socks, but this is optional.
- Adults are fully responsible for supervising their children at all times.
- Children must remain with an accompanying adult at all times.
- No running, pushing, rough play, or aggressive behavior is permitted.
- Please read and follow all posted signs and notices throughout the facility.
- Any damage to facilities or equipment may result in a fee.
- Please be kind, respectful, and polite to all children, adults, and staff.
- Children are encouraged to share, take turns, and follow staff instructions.
- No outside food or drinks are allowed in the play areas.
- Personal water bottles are permitted; however, drinks must not be consumed inside the play area.
- Please wash hands before and after playing.
- Cover any cuts, scrapes, or open wounds before entering the play area.
- Children who are sick or showing signs of illness should not enter the facility.
- OceanLoop reserves the right of final interpretation of all rules and policies.
- Guests who do not follow the rules may be asked to leave without refund.
- All prices listed are subject to applicable taxes.
General Admission Ticket
| Child Age | General | Returning |
|---|---|---|
| Under 1 | FREE | FREE |
| 1–3 | $19.99 | $15.99 |
| Above 4 | $26.99 | $22.99 |
- Each General Admission ticket includes 2 hours of play time.
- Each ticket admits one child and one accompanying adult.
- Any additional adult (second adult) is required to purchase an extra adult ticket.
- Each General Admission ticket includes one complimentary pair of OceanLoop non-slip grip socks for the child.
- Returning customers who wear their OceanLoop grip socks are eligible for the returning customer discounted ticket price.
- A wristband will be provided to the accompanying adult for gate access. Please return the wristband upon exiting the play area.
Extra Adult Fee
| Extra Adult | Price |
|---|---|
| Monday to Thursday | $4.99 |
| Friday to Sunday | $7.99 |
| Holiday | $7.99 |
- The fee above applies per additional adult.
- Public holiday pricing is the same as Friday–Sunday pricing.
Playtime Extension
| Extension | Price |
|---|---|
| Extra 1 Hour | $6.99 |
- If your playtime exceeds the purchased time, please purchase additional time before leaving the park.
All-Day Pass
| Ticket Type | Price |
|---|---|
| All-Day Admission Ticket | $59.99 |
- The All-Day Pass allows unlimited play and re-entry for the same day during operating hours.
- A wristband will be provided for gate access. Guests may leave the facility and return the same day while wearing the wristband.
- The wristband must be returned before the store closes.
FAQs
Yes. All guests must complete a waiver before entering the play area.
Waiver QR codes are available under the Admission section and posted throughout the facility.
Children are required to wear OceanLoop non-slip grip socks to enter the play area.
Adults are recommended to wear grip socks, but this is not mandatory.
No. Wristbands are issued per guest and may not be exchanged or transferred.
Strollers are allowed but not recommended inside the play area due to space and safety considerations.
Please follow staff instructions regarding stroller parking.
No outside food or drinks are permitted inside the play area.
Personal food and drinks must be kept in the designated front foyer area and may only be consumed outside of the play area.
Yes. Parents and guardians are fully responsible for supervising their children at all times.
Each child must be accompanied by an adult.
Yes. We offer pizza, snacks, coffee, and a selection of beverages for purchase.
OceanLoop provides basic first aid supplies, including ice packs, bandages, and tissues.
Parents and guardians remain responsible for supervising their children at all times.
Parents are responsible for their own children’s behavior.
If needed, please inform our staff for assistance. CCTV footage may be reviewed on-site in short segments upon request.